Contact Support
For help with MindNotes AI Diary, email support with a short description of the issue and any steps that reproduce it.
Helpful details include your device model, iOS or iPadOS version, app version, and whether the issue happens every time or only sometimes.
Common Questions
How are diary entries saved?
Entries are saved on the device as you write. If you leave an entry blank, it is removed so the diary stays tidy.
How do I protect my diary?
Open Settings in the app and enable the lock option. MindNotes AI Diary uses the device owner authentication available on your iPhone or iPad, such as Face ID or passcode.
Can I customize the writing page?
Yes. The editor includes paper styles, font choices, mood selection, categories, favorites, and photo attachments.
Where can I find past entries?
Use the diary list, search, calendar, or statistics tabs to review saved entries.
Troubleshooting
- If the app does not unlock, confirm Face ID or passcode is enabled in iOS Settings, then reopen the app.
- If a photo does not appear after selection, check Photos permission for MindNotes AI Diary in iOS Settings.
- If text changes do not appear immediately in another view, close the editor and reopen the entry.
- If the app behaves unexpectedly, restart the device and include any repeated steps when contacting support.